How fraud stole christmas

Evaluating risk during the holiday season

The holiday shopping season amplifies the ongoing security risks facing both consumers and businesses. Sales during the holiday period can make up nearly
30 percent of a retailer’s annual revenue.

Organizations must take proactive steps to evaluate increased risk over the holidays, monitor customer records for early warning sign of a compromise, and get ahead of cyber criminals running holiday scams – or risk, as we uncover here, significant consequences in customer retention after a security incident.

In this report, we explore how consumers are approaching the holiday shopping period by taking a closer look at:


  • Trends in shopping behaviors and preferred payment strategies 
  • Most common fears and concerns about data loss, fraud, and identity theft
  • How fears influence choice of payment methods and impact loyalty with businesses after data has been compromised