Privacy Policy

At Terbium, we are serious about your privacy and security.

Effective Date/Date of Last Revision: May 24, 2018

TERBIUM LABS appreciates the trust and respects the privacy of everyone who uses its Website This Privacy Statement (“Privacy Statement”) explains how Terbium Labs collects, uses, stores and protects the information that we collect from users of our Website as well as your rights and choices regarding the information that we collect.

Terbium Labs is a U.S.-based company with domestic and international business clients. As a result, information that we collect on our Website, including personal information, may be transferred to our U.S. offices to permit us to comply with our legal and contractual obligations, to provide information and services to prospective and current clients, and to perform related business activities. In addition, we may work with third-party service providers in the U.S. and in other countries to support our business activities. Thus, personal information may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the information was initially collected. In all such instances, we use, transfer, and disclose personal information solely for the purposes described in this Privacy Statement.

If you have any questions or concerns about this Privacy Statement or about Terbium Labs’ privacy and data security practices, please contact us at

Information Collection Not Covered by this Privacy Statement

This Privacy Statement also does not apply to personal information that Terbium Labs collects and uses for employment-related purposes, whether through this Website or through a Website operated on our behalf by a third-party service provider.

OTHER EXCLUSIONS, This Privacy Statement does not apply to data that Terbium Labs collects when it provides services to its Clients through its client-use-only secured product platform (“Client Site”). When you access the Client Site, you are doing so in a business capacity as a representative of your company, and your interactions with the Client Site are governed by our relationship agreement with your company.

What Terbium Labs Means by “Personal Information”

For purposes of this Privacy Statement, “Personal Information” means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source. Personal Information stops being personal information when it has been aggregated, deidentified, or otherwise anonymized sufficiently that the individual is no longer identified or identifiable using reasonable efforts, resources, and technology.

“Sensitive Personal Information” is Personal Information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; genetic and biometric data if used for identification purposes; data about health, sex life, or sexual orientation; and data about criminal convictions or offenses.

Information that We Collect From and About You

Categories of Personal Information that We Collect on the Website

  • Names
  • Physical address
  • Email addresses
  • Telephone numbers
  • Business contact information, including names, email addresses, business addresses, telephone numbers, company name or business affiliation, and title.
  • User IDs and passwords
  • Personal information that you choose to share with us voluntarily when you ask a question, request follow-up, or otherwise interact with us
  • Identifiers of devices used to access the Website
  • Locations of devices used to access the Website

Information that You Provide to Us Voluntarily

If you choose to communicate with us through an online form, by sending us an email, by requesting additional information, by registering for one of our events, by purchasing goods or services from us, or by otherwise contacting us, we will collect whatever information, including personal information, that you choose to provide us with. We will combine that information with other information that we collect from and about you as described in this Privacy Statement.

Information that We Collect Automatically When You Visit Our Website Logs

Our Website automatically creates logs regarding user sessions that contain information about the features that you use, the actions that you take, and the information that you access. When your session ends, Terbium Labs only retains the information in a statistical and aggregated format (non-personal information) that we use for research purposes, assessing the effectiveness of our Website, and improving user experience.


Cookies are small pieces of information transferred to your computer’s hard drive through your web browser to enable our systems to recognize your preferences and settings. Cookies collect information such as the type of search engine used, the sections of the Website visited, and other Website usage information. Most browsers automatically accept cookies, and you may manually disable them. For more information on disabling cookies, go to the “help” menu on your browser or to or Our Website may still be viewed if you choose to disable cookies, but your use and enjoyment of our Website may be adversely affected.

We use session cookies for Website use and function, and those cookies expire at the end of the session. We use persistent cookies but only to identify existing Terbium Labs clients or those who have expressed interest in our marketing materials when they visit our Website. Terbium Labs may retain information from the session and persistent cookies in a statistical and aggregated format (non-personal information) for research purposes, assessing the effectiveness of our Website, and improving user experience. For more information about the cookies we use and their function, email us at


Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google uses cookies to help us analyze how visitors use our Website. The information generated by the cookie about your use of our Website is generally transmitted to and stored on a Google server in the U.S. We have activated IP anonymization so that Google will truncate/anonymize the last eight-bit segment of your IP address beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and truncated there. Google will use this information for evaluating your use of our Website, compiling reports on the website activity, and providing us with other analytic services relating to our Website and Internet use. Google will not associate your IP address with any other data held by Google.

You may manage and opt out of Google’s use of cookies by visiting Google’s Ads settings and selecting the appropriate settings in your browser. However, please note that if you do so, you may not be able to use the full functionality of our Website. Alternatively, you can prevent Google’s collection and use of data by downloading and installing the browser plugin available at: and/or opt out by or For further information on Google’s terms of use and data protection/privacy, please see,, and

We collect and retain information from Google Analytics in a statistical and aggregated format (non-personal information) for research purposes, assessing the effectiveness of our Website, and improving user experience.

Email Tracking Technology

Information that We Collect From Other Sources

Terbium Labs may obtain information, including personal information, from our business partners and service providers. This information includes, but is not limited to, information that we receive from direct marketing providers, product referrals, lead generators. We also may combine information we receive from third parties with other information we collect from you as described in this Privacy Statement. In addition, we may review, collect, and use information that you post publicly about us or our activities on public-facing websites, social media platforms, blogs or that you otherwise present to the public.

Why We Collect Information From and About You

Terbium Labs does not collect, use, share, or disclose your personal information for anything other than the following lawful purposes:

  • To establish and maintain contractual relationships with our clients
  • To establish relationships with new clients
  • To fulfill our obligations t