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Sr. Product Manager

Terbium Labs is looking to add a Senior Product Manager to our product team to help drive our next cycle of innovation for our data intelligence platform.

Terbium Labs is an award-winning startup and our flagship product, Matchlight, is an industry leading dark web data intelligence platform. We are a remote-first company headquartered out of Baltimore, MD but with team members across the country. We take pride in our company culture and encourage you to read the Culture section.

Position

Our product team is looking for a Senior Product Manager to help drive the customer-centric product strategy for our data intelligence platform. In this role, you will own the Matchlight Managed Service product experience, including everything from the standardized analytics in our monthly customer reports to the user interface. This role will require a great deal of entrepreneurship and collaboration on multidisciplinary agile teams to empower our customers to understand their dark web data exposure.

You will be responsible for managing product strategy and direction based on an understanding of our customer, product, and business needs. You will partner with data scientists and analysts to understand how our analytics address customer problems. You will integrate user research, market analysis, and internal feedback into product requirements. You will be comfortable working with the engineering team to define product specifications and solutions, and setting product goals and roadmaps.

A successful candidate will be comfortable working in startup environment which may require greater ownership and flexibility with evolving priorities. You will also have the chance to make a big difference for the company. A successful candidate will also enjoy product iteration with both customers and internal stakeholders to best meet the evolving needs of the organization.

Desired Experience:

If helping to deliver wide variety of high-impact technical projects in fast moving startup sounds fun and exciting to you here’s what we think would make a strong candidate:



  • 4+ years product management experience for web applications.
  • Experience leading cross functional product teams, including data scientists and engineers.
  • Experience advocating for the customer and solving real customer problems, while using research to validate and inform product direction.
  • Experience with agile development methodology for rapid prototyping.
  • Experience defining and articulating guidelines, principles, expectations, goals and success metrics for products.
  • History of building and growing successful products.
  • Are data-driven but able to make strategic decisions in the absence of data.
  • Experience communicating openly and confidently to a wide range of audiences—including executives, engineers, and data scientists.
  • Experience working on a product with logistical complexity a plus.



Your Application

Candidates lacking the desired experience are welcome to apply but should make an exceptional case that they are otherwise qualified for this position. Send us a cover letter telling us why your experience would fit well at Terbium. We are welcome to remote employees while maintaining HQ in Baltimore, MD, with smaller groups in cities like Boston, Atlanta, New York, Chicago, and Denver.

Underrepresented groups are strongly encouraged to apply. Please submit a resume for consideration, along with any supporting materials you can share to highlight your qualifications, to us at careers@terbiumlabs.com.

At this time, we are only hiring team members who are US-based and already authorized to work in the US.

Product Designer

Terbium Labs is looking to add a UX/UI designer to our product team to help drive our next cycle of innovation for our data intelligence platform.

Terbium Labs is an award-winning startup and our flagship product, Matchlight, is an industry leading dark web data intelligence platform. We are a remote-first company headquartered out of Baltimore, MD but with team members across the country. We take pride in our company culture and encourage you to read the Culture section.

Position

Our product team is looking for a UX/UI designer to help drive the human-centered design of our data intelligence platform. In this role, you will own the Matchlight UI product experience, including everything from the user flow to the final user interface. This role will require a great deal of entrepreneurship and collaboration on multidisciplinary agile teams to empower our customers to understand their dark web data exposure.

Under minimal supervision, you will be responsible for generating design proposals based on an understanding of our customer, product, and business needs. You will contribute to strategic product thinking with product managers and partner with data scientists and analysts to understand how our analytics address customer problems. You will be comfortable conducting user research and usability testing, and building front-end prototypes that engineers will use to construct the next version of our data intelligence platform.

A successful candidate will be comfortable working in startup environment which may require greater ownership and flexibility with evolving priorities. You will also have the chance to make a big difference for the company. A successful candidate will also enjoy iterating on designs with both customers and internal stakeholders to best meet the evolving needs of the organization.

Desired Experience:

If helping to deliver a wide variety of high-impact technical projects in fast moving startup sounds fun and exciting to you here’s what we think would make a strong candidate:



  • 3+ years product design experience for web applications.
  • Experience advocating for the customer and for solving real customer problems, while using research to validate and inform product thinking.
  • Enjoy creating prototypes, research plans, and experiments to validate ideas and opinions.
  • Experience documenting and communicating the product design using a variety of techniques, such as wireframes, high-fidelity mockups, and user workflows.
  • Experience in field studies, usability tests, customer reviews, and other user-centered research methodologies.
  • Experience communicating design decisions and processes openly and confidently to a wide range of audiences—including executives, engineers, and PMs.
  • Has a design process that is open to collaboration with other members of the organization like analysts and PMs.
  • Are able to provide samples of work that show user-centered UX solutions and strong visual design.
  • Experience working on a product with logistical complexity a plus.


Required Skills:



  • Experience with tools like Invision, Sketch, Balsamiq, Adobe Creative Suite or other design applications.
  • CSS3 + and HTML (preferred but not required).


Your Application

Candidates lacking the desired experience are welcome to apply but should make an exceptional case that they are otherwise qualified for this position. Send us a cover letter telling us why your experience would fit well at Terbium. We are welcome to remote employees while maintaining HQ in Baltimore, MD, with smaller groups in cities like Boston, Atlanta, New York, Chicago, and Denver.

Underrepresented groups are strongly encouraged to apply. Please submit a resume for consideration, along with any supporting materials you can share to highlight your qualifications, to us at careers@terbiumlabs.com.

At this time, we are only hiring team members who are US-based and already authorized to work in the US.

Product Marketing Manager

Terbium Labs is looking for an experienced product marketing manager who can drive growth by developing and executing on the product messaging, positioning, and go-to-market strategy for Terbium Labs’ Matchlight family of products.

Terbium Labs is an award-winning startup and our flagship product, Matchlight, is an industry leading dark web data intelligence platform. We are a remote-first company headquartered out of Baltimore, MD but with team members across the country. We take pride in our company culture and encourage you to read the Culture section.

The ideal candidate is a content champion who starts every project with a deep understanding of the customer. This person is a strategic and creative thinker who can not only quickly grasp abstract concepts but can also communicate them in ways that captivate target audiences. This person can prioritize and deliver high-impact work on deadline, while maintaining the agility to pivot and adapt to changing business needs.

As a product marketing manager, you'll play an integral role in developing and executing Terbium Labs go-to-market strategy, working in close collaboration with sales, product, and marketing teams. You'll create compelling messaging, content and other assets to drive new business, enrich our customer base, launch new products/features, and further our already robust thought leadership.

What you will be doing:



  • Create compelling and effective product messaging and positioning for all Terbium Labs offerings and buyer personas. Continually test and refine messaging and positioning to drive growth and to keep it up to date as the product and market evolve.
  • Produce, review, and own content assets to support sales and marketing programs, including white-papers, blogs, webcasts, videos, data sheets, and more.
  • Work with marketing team to discover ways to increase impact and output through the reuse and repackaging of existing assets and resources.
  • Track competitor service offerings including pricing and feature sets.
  • Plan and execute product launches, aligning stakeholders across the company to the GTM strategy.
  • Work with the product team to find growth opportunities for product and feature releases introduced in a frequent cadence.
  • Engage with customers in user feedback sessions, customer calls, and other user-centered research activities.
  • Assist the marketing, sales, customer success, and product teams with other projects and initiatives as needed.


What you need:



  • 3+ years of product marketing experience in enterprise IT, preferably in information security.
  • Superior writing, editing, presentation, and communication skills met with rigorous time management. Please submit a writing sample as part of your application (required).
  • Demonstrable success in delivering high-impact assets in a fast-paced environment.
  • Track competitor service offerings including pricing and feature sets.
  • Ability to translate software features and functions into user benefits, business outcomes, competitive differentiators, and use case scenarios.
  • Highly self-motivated and resourceful. When you see a challenge, inefficiency, or missed opportunity, you jump on it.
  • A Bachelor's degree or higher, preferably in a science or writing-intensive program.


Your Application

Send us a cover letter telling us why your experience would fit well at Terbium. We are welcome to remote employees while maintaining HQ in Baltimore, MD, with smaller groups in cities like Boston, Atlanta, New York, Chicago, and Denver.

Underrepresented groups are strongly encouraged to apply. Please submit a resume for consideration, along with any supporting materials you can share to highlight your qualifications, to us at careers@terbiumlabs.com.

At this time, we are only hiring team members who are US-based and already authorized to work in the US.

Software Engineer in Test

Terbium Labs is seeking a Software Engineer in Test to help continue to improve the quality of our Engineering output.

Terbium Labs is an award-winning startup and our flagship product, Matchlight, is an industry leading dark web data intelligence platform. We are a remote-first company headquartered out of Baltimore, MD but with team members across the country. We take pride in our company culture and encourage you to read the Culture section.

Position

The Software Engineer in Test position will report directly to the VP of Engineering & Technology and will have QA and Test responsibilities spanning our API, UI, SDK, desktop application, as well as internal engineering systems within our platform such as our dark web crawling infrastructure. This position will work with the VP of Engineering & Technology, Product Managers, Project Managers, Engineering, and Data Science to create, execute, and iterate on testing plans. Daily tasks will include attending sprint planning meetings, filing bug reports with Engineering, performing QA, and developing a regression testing platform.

This position will have two main responsibilities. The first will be manual integration testing of new feature and releases, going beyond feature specifications to anticipate common use cases. The second will be developing a robust and evolving platform of regression tests against our platform as a whole which will allow us to push incremental changes with greater confidence in maintaining product integrity. Successful candidates will participate in planning meetings to ensure that proposed features are being developed and rolled out in a testable manner.

A successful candidate will be comfortable working in a startup environment which may require greater comfort with evolving priorities and team structures than in a larger company. As a result of this, a successful candidate will enjoy iterating on QA techniques to best meet the evolving needs of the organization.

Desired Experience

If breaking all our stuff and then helping us make sure we don’t break it again sounds like fun to you, here is what we think would make a strong candidate:

3+ years experience in either:



  • QA on data-driven products preferably SDKs and APIs
  • Software engineering, preferably on SDKs and APIs with a heavy emphasis on testing


Familiarity with the following technologies is also desired:



  • Python 2.7, 3.6+
  • JavaScript, React
  • Variety of databases (relational, key-value stores, and document stores)
  • AWS Managed Services (S3, SQS, SNS, DynamoDB, etc)
  • AWS Serverless Services (Lambda, API Gateway, Cognito, etc)
  • Continuous Integration and Continuous Delivery


Your Application

Candidates lacking the desired experience are welcome to apply but should make an exceptional case that they are otherwise qualified for this position.

Underrepresented groups are strongly encouraged to apply. Please submit a resume for consideration, along with any supporting materials you can share to highlight your qualifications, to us at careers@terbiumlabs.com.

At this time, we are only hiring team members who are US-based and already authorized to work in the US.

Account Executive

We are a different sort of information security company. By offering continuous & proactive monitoring of critical data and rapid breach detection on the Dark Web, we enable companies to better manage risk and keep high-value data safe.

We are a growing VC-funded startup building a sales organization based in Baltimore and Boston. At Terbium Labs, we pride ourselves on having a respectful work environment built around a diverse and accomplished team.

Your Strengths

We are searching for highly motivated individuals who are ready to contribute their impact on our team mission of helping new customers transform their exposure and operational awareness. About you:



  • Curious with a Bias Towards Action. You have a ferocious appetite for learning matched only by the desire to apply your learnings and measure the impact on your sales effectiveness.
  • Accountable. Growth stage entrepreneurial environments afford autonomy, creative input, and team collaboration while also demanding self-awareness, agility, and strong time management to deliver positive growth. Your performance will have a huge contribution towards company success.
  • Intrinsically Motivated. Your passion as a sales professional has no boundary. You love every step in the client journey, are empowered by creating hero stories, and your energy level lifts the performance of those alongside you.


What You'll Add to the Team

Based out of Terbium’s headquarters in Baltimore, you are responsible for managing the full sales cycle of targeting new client growth.



  • 5+ years selling enterprise technology in fast-paced, competitive markets.
  • Experienced self-starter with successful track record of opening new conversations, managing effective presentations, and winning new clients.
  • Great storytelling experience with applied consultative selling skills to engage both the technical teams and business unit managers.
  • Confidence calling C-level executive teams with emerging technology.
  • OKR oriented with attention to detail in forecasting, managing stage conversions, and driving outcomes in the full sales cycle.
  • Experience with threat intelligence, information security, and fraud is an added bonus.
  • Track record of success exceeding quota targets and winning accolades.


Your Application

Underrepresented groups are strongly encouraged to apply. Please submit a resume for consideration, along with any supporting materials you can share to highlight your qualifications, to us at careers@terbiumlabs.com.

At this time, we are only hiring team members who are US-based and already authorized to work in the US.

Our Culture & Benefits

At Terbium Labs, we pride ourselves on having a respectful work environment built around a diverse and accomplished team. Our backgrounds and experience draw from neuroscience, fashion, astronomy, geopolitical risk, history, quantum physics, and law bolstered by strong business experience, including several successful startup exits. The leadership team values ethical and transparent judgment.

Team Terbz likes to unwind with monthly happy hours, catered all-hands meetings, a well-stocked snack area, a comfortable lounge area, and a completely unnecessary variety of coffee machines. No one is quite sure why, but we also have a full jazz trio setup in the corner.

People who succeed at Terbium Labs are effective, cooperative, and reliable. We don’t need to “crush it” all the time; we compete by being clever, collaborative, consistent, and connected.

Our Values



  • Impact. We appreciate the importance of our mission and respect the significance our decisions have on people’s livelihoods.
  • Dependability. We value a culture of holistic ownership and aggressive follow-through.
  • Respect. We value healthy dialog and care about and support each member of the team as a whole, individual human being beyond their immediate contribution to the mission.


Engineering Culture

We strive to provide our engineers with the best possible work experience.

We provide our developers with latest generation Macbook Pros and any other tools you need to do your best work, such as external monitors and docking stations. Individuals requesting a mechanical keyboard should be prepared engage in enthusiastic discussion with the rest of the team regarding their personal preferences, preferably over coffee.

We strive to follow industry best practices such as unit-testing, QA testing, code reviews, separate staging environments, documentation, and continuous integration. Organizationally, we mostly work in weekly sprints with a daily stand-up. Employees have regular opportunities to give and receive feedback during weekly 1-on-1's and quarterly performance reviews. We occasionally head off-site to hack away on prototypes and new ideas. Members of the engineering team are encouraged to present interesting or novel work to the rest of the team during our weekly team meetings.


Our Benefits

In addition to all federal holidays, Terbium Labs offers unlimited vacation. This is subject to the demands being placed on your respective team, but it is never less than 2 weeks. Employees receive full medical/vision/dental coverage, equity in the company, and participation in our 401(k) plan with matching contributions.

Employees are also eligible to attend at least one conference of their choosing each year. Terbium Labs is committed to the development of its team members. If you know what kind of learner you are and know what you need to succeed, we will do our best to provide it.

We will also pay you.